Independent Living Scheme Officer — Hybrid Housing Support

Bromford Housing Group; Gloucester; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Pension schemes up to 10%

Employee Assistance Programme (EAP) 24

Annual benefits allowance £500

Generous holiday and sick pay

CIH qualification funded

Job summary

Bromford Housing Group is seeking an Independent Living Scheme Officer in Gloucester. You will support our independent living schemes, building strong relationships with residents and promoting safety, wellbeing and independence.

Role requires a full UK driving licence, ability to travel between schemes in the Tewkesbury area, and an enhanced DBS check. Hybrid working and access to development opportunities are provided.

Qualifications

• Empathetic and patient approach to support older residents.
• Confident communicator able to handle difficult conversations.
• Self-motivated and flexible with workload management.

Responsibilities

• Provide housing-related support to vulnerable and older residents across independent living schemes.
• Build trusting relationships to help residents feel safe, supported and independent.
• Carry out health and safety checks, manage communal repairs, and complete annual reviews.
• Be a visible on-site presence, offering reassurance and connection to residents.
• Promote wellbeing and independence as a friendly point of contact.

Skills

Empathy

Communication

Self-motivation

Flexibility

Tools

Microsoft Excel

Microsoft Word

Job description

Bromford Housing Group is seeking an Independent Living Scheme Officer in Gloucester. You will support our independent living schemes, building strong relationships with residents and promoting safety, wellbeing and independence.

Role requires a full UK driving licence, ability to travel between schemes in the Tewkesbury area, and an enhanced DBS check. Hybrid working and access to development opportunities are provided.