Incident Response Centre Lead

Mitie Cleaning & Hygiene Services; Coventry; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Flexible benefits

Salary Finance

MiDeals program

Virtual GP

Job summary

Mitie Cleaning & Hygiene Services in Coventry — Ansty Park is seeking an Incident Response Centre Supervisor. You will lead IRC Operatives, manage real-time incidents, coordinate CCTV and access controls, and report to the IRC Manager. This role requires SIA CCTV & Guarding experience and strong leadership in a fast-paced SOC environment.

The position offers 4 on 4 off shifts, days with occasional nights, and a generous benefits package through Mitie. Immediate start available.

Qualifications

• An excellent working knowledge of SOC processes including incident response, CCTV and access control

Responsibilities

• Lead IRC Operators to support colleagues across the client's network

Skills

Leadership

SIA Licence

CCTV & Guarding

Incident response

Education

Relevant security qualification

Tools

Microsoft Office

Security Systems software

Job description

Mitie Cleaning & Hygiene Services in Coventry — Ansty Park is seeking an Incident Response Centre Supervisor. You will lead IRC Operatives, manage real-time incidents, coordinate CCTV and access controls, and report to the IRC Manager. This role requires SIA CCTV & Guarding experience and strong leadership in a fast-paced SOC environment.

The position offers 4 on 4 off shifts, days with occasional nights, and a generous benefits package through Mitie. Immediate start available.