Security Operations Center Lead

Mitie Group plc.; Ansty CP; Sur place; GBP 38 000 - 46 000; Plein temps

Avantages offerts par ce poste

Flexible benefits

Salary Finance

MiDeals platform

Cycle-to-work scheme

Life cover

Résumé du poste

Mitie Group plc. seeks an experienced Security Operations Centre supervisor to lead IRC Operatives, manage incidents out of hours, and ensure secure environments across Sainsbury's corporate locations.

You will oversee training records, handle escalations, and deliver high-quality customer service while maintaining GDPR and client standards. The role requires SIA CCTV & Guarding licensing, strong reporting skills, and the ability to coordinate a diverse team under pressure in a fast-paced

Qualifications

• Experience in Security Operations Centre (SOC) environment with incident response.
• SIA Licence CCTV & Guarding required; training can be provided.
• Ability to lead and motivate a diverse team to deliver high-quality customer service.

Responsabilités

• Oversee day-to-day supervision of IRC Operatives and management of the IRC email inbox.
• Plan weekly capacity and deploy resources to meet service delivery targets.
• Generate regular reports on access transactions and provisioning for audits.

Connaissances

Security operations

Incident response

Team leadership

Staff supervision

CCTV monitoring

GDPR compliance

Report writing

Microsoft Office

Formation

SIA Licence (CCTV & Guarding)

Outils

Microsoft Office

Description du poste

Mitie Group plc. seeks an experienced Security Operations Centre supervisor to lead IRC Operatives, manage incidents out of hours, and ensure secure environments across Sainsbury's corporate locations.

You will oversee training records, handle escalations, and deliver high-quality customer service while maintaining GDPR and client standards. The role requires SIA CCTV & Guarding licensing, strong reporting skills, and the ability to coordinate a diverse team under pressure in a fast-paced