Inbound Telesales Exec: Turn Leads into Appointments

Stiltz Lifts; Leeds; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

On-site parking

Enhanced Health Cash Scheme

Health & Wellbeing Benefits

Pension Scheme

Life Assurance

Cycle To Work Scheme

Birthday day

Job summary

Stiltz Homelifts in Guiseley (Leeds) is seeking an Inbound Telesales Executive. You’ll handle warm enquiries from marketing channels, qualify needs and book surveyor appointments. There’s no cold calling and every contact has shown interest.

This full-time, office-based role offers £24,784.50 base salary plus commission with an OTE of £35,000, 37.5 hours per week, 25 days holiday plus 8 statutory holidays and a Birthday day, plus benefits such as free parking and a pension.

Qualifications

• Proven experience in telesales, inbound sales or appointment setting within a target-driven, B2C role
• Confidence on the phone and the ability to build rapport quickly
• A consultative approach to qualifying leads and matching needs to the right solution
• Strong organisation skills across diaries, pipelines and follow-ups
• Accuracy and care when recording customer information
• Experience supporting or working alongside field sales teams
• Experience using a CRM system

Responsibilities

• Turn inbound enquiries into confirmed appointments for our field sales team
• Qualify each customer’s needs to match with the right field sales representative
• Book surveyor appointments, checking diaries and coverage areas to offer the earliest suitable date
• Follow up previous and dormant enquiries to uncover renewed interest
• Manage a live pipeline of leads and keep everyone moving forward
• Offer extended warranty and service packages to existing customers
• Keep accurate records in our CRM system
• Pass any service or technical queries to the right team quickly

Skills

Inbound telesales

Appointment setting

Phone rapport

Lead qualification

Organization skills

CRM system

Tools

CRM system

Job description

Stiltz Homelifts in Guiseley (Leeds) is seeking an Inbound Telesales Executive. You’ll handle warm enquiries from marketing channels, qualify needs and book surveyor appointments. There’s no cold calling and every contact has shown interest.

This full-time, office-based role offers £24,784.50 base salary plus commission with an OTE of £35,000, 37.5 hours per week, 25 days holiday plus 8 statutory holidays and a Birthday day, plus benefits such as free parking and a pension.