Inbound Telesales Executive – Book High-Value Appointments (OTE £35k)

Stiltz Ltd; Leeds; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

8 statutory holidays

Birthday day

Free on-site parking

Enhanced Health Cash Scheme

Health & Wellbeing Benefits

Pension Scheme

Life Assurance

Cycle To Work Scheme

Supportive working environment

Job summary

Stiltz Homelifts in Leeds is seeking an Inbound Telesales Executive to convert warm inquiries into booked appointments for our field surveyors. You will handle high-value inbound leads with no cold calling, ensuring a smooth handover to the sales team.

The role requires strong phone confidence, a consultative approach, and excellent diary management to secure earliest viable dates. A supportive environment and competitive package are on offer.

Qualifications

• Proven experience in telesales or appointment setting within a B2C, target-driven environment.
• Confident on the phone with the ability to build rapport quickly.
• Consultative approach to qualifying leads and matching needs to solutions.
• Strong organisation skills across diaries, pipelines and follow-ups.
• Accurate and careful recording of customer information.

Responsibilities

• Turn inbound enquiries into confirmed appointments for the field sales team.
• Qualify each customer’s needs to match with the right field representative.
• Book surveyor appointments, checking diaries and coverage for earliest date.
• Follow up previous enquiries to regain interest and move leads forward.
• Manage a live pipeline of leads and keep momentum.
• Offer extended warranty and service packages to existing customers.
• Keep CRM records up to date and pass on service/technical queries.

Skills

Inbound telesales

Phone rapport

Consultative selling

Diary & pipeline management

Accurate data entry

Job description

Stiltz Homelifts in Leeds is seeking an Inbound Telesales Executive to convert warm inquiries into booked appointments for our field surveyors. You will handle high-value inbound leads with no cold calling, ensuring a smooth handover to the sales team.

The role requires strong phone confidence, a consultative approach, and excellent diary management to secure earliest viable dates. A supportive environment and competitive package are on offer.