Inbound Telephone Sales Advisor - Mobiles

JAM Recruitment Ltd; Loughborough; On-site; GBP 33,062,000 - 44,083,000; Full time

Job summary

JAM Recruitment Ltd in Loughborough is seeking an Inbound Telephone Sales Advisor - Mobiles to handle customer calls and convert enquiries into upgrades. This full-time role operates Monday to Friday, 09:00-17:30, with every second Saturday. Base pay £12.77 per hour plus uncapped commission. Two weeks of training provided.

The role requires strong communication skills, resilience, and a drive to exceed KPIs, with a focus on upselling and delivering excellent service.

Qualifications

• Experience in a target-driven sales environment.
• Excellent communication and people skills.
• Resilient and tenacious.
• Attention to detail.
• Willingness to learn new skills.
• Desire to exceed KPIs and targets.

Responsibilities

• Handle inbound calls from customers.
• Explore customer needs and offer suitable products.
• Propose benefits of products or services.
• Question customers to highlight upselling opportunities.
• Maintain up-to-date product knowledge and current promotions.
• Achieve and exceed sales KPIs such as call conversion and volume.

Skills

Sales experience

Communication skills

Resilience

Attention to detail

Learn new skills

KPI driven

Job description

Based in Loughborough, this full-time Inbound Telephone Sales Advisor - Mobiles role suits confident communicators who can handle customer calls and convert enquiries into upgrades.

Contract: Full-time

Working Monday to Friday, 09:00-17:30, with every second Saturday.

Pay is £12.77 per hour, with uncapped commission paid on top of the base salary.

Two weeks of training is provided.

Role responsibilities

• Handling inbound calls from customers
• Explore customer needs and offer a suitable product
• Effectively proposing the benefits of products or services
• Effectively questioning customers to highlight upselling opportunities
• Having up-to-date product knowledge and awareness of current promotions available
• Achieving and exceeding the range of sales KPI's set, such as sales volume, call conversion, additional products

Required Skills & Experience

• Desirable to have previous sales experience working within a target driven environment
• Excellent communicate and people skills
• Resilient and tenacious
• Attention to detail
• Able to learn new skills
• Desire to exceed KPI's and Targets