Inbound Telephone Sales Advisor - Mobiles

Pertemps Leicester; Loughborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Commission on base salary

Job summary

Pertemps Leicester is seeking an Inbound Sales Advisor - Mobiles in Loughborough to handle inbound customer calls, identify needs and upgrade mobile services. You will convert inquiries into sales through active listening and questioning, while staying up-to-date with current promotions. This full-time role offers two weeks of training and a commission on top of base salary. Hours are 09:00–17:30, Monday to Friday, with every second Saturday 09:00–17:30.

Qualifications

• Desirable to have previous sales experience working within a target driven environment.
• Excellent communication and people skills.
• Resilient and tenacious.
• Attention to detail.
• Able to learn new skills.
• Desire to exceed KPI's and Targets.

Responsibilities

• Handle inbound calls from customers.
• Explore customer needs and offer a suitable product.
• Effectively propose the benefits of products or services.
• Effectively question customers to highlight upselling opportunities.
• Maintain up-to-date product knowledge and awareness of current promotions.
• Achieve and exceed sales KPIs such as sales volume and call conversion.

Skills

Communication skills

People skills

Resilience

Attention to detail

Learning agility

Sales experience

Job description

Inbound Sales Advisor - Mobiles

My client is looking for confident communicators who are able to receive inbound calls from customers and offer upgrade services to mobile services.You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available.

Days - Monday to Friday

Hours - 09:00-17:30 Monday to Friday / Every 2nd Saturday 09:00-17:30

2 Weeks training is provided.

Commission is paid on top of base salary.

Role responsibilities will include :

• Handling inbound calls from customers
• Explore customer needs and offer a suitable product
• Effectively proposing the benefits of products or services
• Effectively questioning customers to highlight upselling opportunities
• Having up-to-date product knowledge and awareness of current promotions available
• Achieving and exceeding the range of sales KPI's set, such as sales volume, call conversion, additional products

Required Skills & Experience :

• Desirable to have previous sales experience working within a target driven environment
• Excellent communicate and people skills
• Resilient and tenacious
• Attention to detail
• Able to learn new skills
• Desire to exceed KPI's and Targets