Inbound Sales Advisor

Meriden Media; Loughborough; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Full training provided

Temporary-to-permanent opportunity

Career progression opportunities

Job summary

Meriden Media in Loughborough is seeking an enthusiastic Inbound Telephone Sales Advisor to join our team on a temporary to permanent basis. You will engage customers who have shown interest online, guide them through the purchasing journey, and help select the best products and services.

The role involves full training, a supportive team environment, and opportunities for career progression within a technology-focused business.

Qualifications

• Confident speaking to customers and helping them find right products.
• Able to build rapport and understand customer needs.
• Comfortable using computers and learning new systems.

Responsibilities

• Answer inbound calls from customers interested in purchasing products and services.
• Recommend suitable products and options based on customer needs.
• Explain product features, pricing and financing options.

Skills

Excellent communication

Customer-focused

Target-driven

Tech-savvy

Team player

Job description

Location: Loughborough

Job Type: Temporary to Permanent

Hours: Full-Time - 40 hours per week

Start Date: Monday, 14th September 2026

The Role

Are you confident speaking to customers and enjoy helping people find the right products?

We're looking for enthusiastic and motivated Inbound Telephone Sales Advisors to join the team in Loughborough.

You’ll be speaking to customers who have already shown an interest in products by visiting the website. You'll understand what each customer is looking for, recommend the right products and services, and support them through the purchasing process.

Whether you already have sales or customer service experience, or you're looking to start a career in sales, full training and ongoing support will be provided.

Working Hours

• Monday to Friday, between 8:00am and 8:00pm
• One weekend shift every two weeks, working 9:00am - 5:30pm

What You'll Be Doing

• Answer inbound calls from customers interested in purchasing products and services.
• Building rapport and understanding each customer's individual needs whilst recommending the most suitable products and solutions.
• Explaining product features, benefits, pricing and available options.
• Guiding customers through the sales journey from enquiry to purchase.
• Processing payments and assisting customers with credit applications and finance options.
• Providing an excellent customer experience.
• Working towards and achieving sales and performance targets.
• Keeping customer information accurate and up to date across multiple systems.

What We're Looking For

• Confident and friendly with excellent communication skills.
• Customer-focused and passionate about delivering great service.
• Motivated by achieving targets and getting results.
• Comfortable using computers and learning new systems.
• Interested in technology and able to confidently recommend products to customers.
• Flexible and able to work in a fast-paced environment.
• Previous sales or customer service experience is desirable but not essential - full training is provided.

What's In It For You?

• Full training and ongoing coaching.
• Temporary-to-permanent opportunity.
• Supportive and friendly team environment.
• Career development and progression opportunities.
• The opportunity to work with leading technology products and services.
• A great opportunity to build a long-term career in sales.