Bonus-Eligible Customer Sales & Tech Support Advisor

Talkpush; Larbert; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Uncapped monthly bonus

Free onsite parking

Paid training and coaching

28 days annual leave

Discounted broadband, TV and mobile

Job summary

Concentrix in Falkirk (Central Business Park, Larbert) is seeking a Customer Sales, Service & Technical Support Advisor. You’ll work 40 hours per week with rotating shifts between 8:00am and 9:00pm, earning £26,520 per year plus an uncapped monthly bonus.

The role includes full paid training and ongoing coaching to help you succeed. You’ll handle billing and account enquiries, support mobile and broadband services, provide technical guidance, and assist with renewals and upgrades while

Qualifications

• No telecommunications experience required; full training provided.

Responsibilities

• Billing and account enquiries
• Mobile and broadband services troubleshooting and guidance
• Contract renewals and upgrades
• Payments and account management
• Product and service information
• Deliver personalized solutions that improve customer experience

Job description

Concentrix in Falkirk (Central Business Park, Larbert) is seeking a Customer Sales, Service & Technical Support Advisor. You’ll work 40 hours per week with rotating shifts between 8:00am and 9:00pm, earning £26,520 per year plus an uncapped monthly bonus.

The role includes full paid training and ongoing coaching to help you succeed. You’ll handle billing and account enquiries, support mobile and broadband services, provide technical guidance, and assist with renewals and upgrades while