Inbound Sales & Appointment Specialist

Ardeta Search; Sheffield; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonus scheme

Company vehicle for external meetings

Clear progression opportunities

Collaborative team culture

Job summary

Ardeta Search in Sheffield is looking for a proactive customer engagement specialist to handle a high volume of inbound enquiries and turn interest into action.

You will qualify needs, book appointments, coordinate next steps, and build quick rapport, while using a modern CRM to manage chats and the pipeline with the team.

If you’re organised, tech‑savvy, and thrive in a busy environment, you’ll fit well; the role includes a quarterly bonus, a collaborative culture and progression opportunities.

Qualifications

• Experience handling high volumes of inbound enquiries.
• Strong rapport and communication skills.
• Organised with reliable follow-through.
• Proficient with CRM or booking systems.
• Able to qualify leads and move conversations forward.

Responsibilities

• Handle a high volume of inbound enquiries daily.
• Qualify customers and guide to the right solution.
• Book and coordinate appointments or next steps.
• Build rapport and deliver a positive first contact.
• Follow up to convert interest into action.
• Use CRM to manage leads and pipeline.
• Collaborate with operations, customer care and service delivery.

Skills

Inbound enquiries

Lead qualification

Appointment setting

CRM proficiency

Communication skills

Team collaboration

Tools

CRM software

Job description

Ardeta Search in Sheffield is looking for a proactive customer engagement specialist to handle a high volume of inbound enquiries and turn interest into action.

You will qualify needs, book appointments, coordinate next steps, and build quick rapport, while using a modern CRM to manage chats and the pipeline with the team.

If you’re organised, tech‑savvy, and thrive in a busy environment, you’ll fit well; the role includes a quarterly bonus, a collaborative culture and progression opportunities.