Inbound Sales Advisor — Convert Inquiries to Appointments

Lloyd Recruitment - East Grinstead; England; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Bonus up to £300/month

25 days holiday

Private healthcare

Pension

Free eye tests

Refer a friend voucher up to £500

Overtime paid at time and a half

Job summary

Lloyd Recruitment Services is recruiting an Inbound Sales Advisor to join a well-established organisation in the UK. You will handle inbound enquiries, convert them into appointments and provide guidance to prospective customers, delivering an excellent customer experience.

The role requires a confident, professional telephone manner and strong communication skills, with a target-driven and commercially focused mindset. CRM systems experience is preferred.

Qualifications

• Experience in sales or customer service.
• Confident and professional telephone manner.
• Excellent communication skills.
• Target-driven and commercially minded.
• Well organized with attention to detail.
• Comfortable using IT and CRM systems.
• Positive, personable and proactive.

Responsibilities

• Handle inbound enquiries by phone and email.
• Convert enquiries into appointments.
• Provide information and guidance to prospective customers.
• Follow up enquiries and maximise sales opportunities.
• Maintain accurate records on CRM systems.
• Work toward KPIs and targets.
• Deliver an excellent customer experience.

Skills

Sales experience

Customer service

Telephone etiquette

Communication skills

Target-driven

CRM software

Tools

CRM software

Job description

Lloyd Recruitment Services is recruiting an Inbound Sales Advisor to join a well-established organisation in the UK. You will handle inbound enquiries, convert them into appointments and provide guidance to prospective customers, delivering an excellent customer experience.

The role requires a confident, professional telephone manner and strong communication skills, with a target-driven and commercially focused mindset. CRM systems experience is preferred.