Sales Executive

Ardeta Search; Sheffield; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonus scheme

Company vehicle for external meetings

Clear progression opportunities

Collaborative team culture

Job summary

Ardeta Search in Sheffield is looking for a proactive customer engagement specialist to handle a high volume of inbound enquiries and turn interest into action.

You will qualify needs, book appointments, coordinate next steps, and build quick rapport, while using a modern CRM to manage chats and the pipeline with the team.

If you’re organised, tech‑savvy, and thrive in a busy environment, you’ll fit well; the role includes a quarterly bonus, a collaborative culture and progression opportunities.

Qualifications

• Experience handling high volumes of inbound enquiries.
• Strong rapport and communication skills.
• Organised with reliable follow-through.
• Proficient with CRM or booking systems.
• Able to qualify leads and move conversations forward.

Responsibilities

• Handle a high volume of inbound enquiries daily.
• Qualify customers and guide to the right solution.
• Book and coordinate appointments or next steps.
• Build rapport and deliver a positive first contact.
• Follow up to convert interest into action.
• Use CRM to manage leads and pipeline.
• Collaborate with operations, customer care and service delivery.

Skills

Inbound enquiries

Lead qualification

Appointment setting

CRM proficiency

Communication skills

Team collaboration

Tools

CRM software

Job description

If you thrive in a busy environment, enjoy speaking to customers, and get a buzz from turning enquiries into meaningful outcomes, this role will keep you energised every day.

We’re working with a long‑established Sheffield‑based organisation with a constant flow of inbound enquiries from customers looking for support, information and next‑step guidance. You’ll be the first point of contact — qualifying leads, understanding needs quickly, and arranging appointments or next actions that move people forward.

This is not hard sales. It’s fast‑paced customer engagement, relationship building, and managing a busy pipeline of warm inbound leads.

If you’re confident with people, organised, and great at follow‑through, you’ll excel here.

What You’ll Be Doing

• Handling a high volume of inbound enquiries each day
• Qualifying customers, understanding what they need, and guiding them to the right solution
• Booking and coordinating appointments, meetings or next‑step actions
• Building quick rapport and delivering a positive first‑contact experience
• Following up consistently to convert interest into committed action
• Using a modern CRM to manage leads, track conversations and stay on top of your pipeline
• Working closely with a supportive team across operations, customer care and service delivery

Your energy, communication style and consistency will directly shape your success.

Who We’re Looking For

Someone who is:

• Motivated and thrives in a busy, customer‑facing environment
• Confident handling high enquiry volumes
• Quick to build rapport and put people at ease
• Organised, structured and strong at follow‑through
• Tech‑savvy and comfortable using CRM or booking systems
• Professional, honest and able to set clear expectations

We’re particularly interested in people from hospitality, retail, events, customer service, car sales, front‑of‑house roles, property or any environment where you’re constantly speaking to customers and moving conversations forward.

What You Get

• Quarterly bonus scheme
• Company vehicle for external appointments (fuel, tax, insurance covered)
• Clear progression opportunities
• A collaborative, supportive team culture

Why This Role Matters

You’re the first impression. You’re the relationship builder. You’re the person who turns interest into action.