Inbound Sales Advisor: Hybrid/Remote, Customer Care & Growth

PLC D&G Group Limited; Nottingham; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Hybrid role

Health cash plan

Instant discounts

Salary finance loans

Electric vehicle leasing

Long service awards

Job summary

Domestic and General is hiring a Customer Sales Advisor in the Inbound department. You will be the first point of contact for existing customers, advising on Sky Protect policies while delivering exceptional service and achieving sales outcomes.

This permanent, full-time role offers a starting salary of £25,506 with an annual bonus of £4,600 (OTE). Shift patterns rotate over an 8am–8pm window; remote and hybrid options are available, with a mainland UK base.

Qualifications

• Motivated by a sales environment with FCA compliance.
• Empathetic listener to understand customer needs.
• Resilient and adaptable to regulatory changes.
• Curious with a growth mindset to learn products.
• Clear communicator avoiding jargon and misleading language.
• Independent and able to work autonomously from home.

Responsibilities

• Inbound contact with existing Domestic and General customers to assist with Sky Protect policies.
• Provide exceptional service, understand customer needs and recommend suitable products.
• Maintain regulatory compliance and achieve sales outcomes in a fast-paced environment.

Skills

Self-driven

Active listening

Resilience

Independent

Clear communicator

Growth mindset

Job description

Domestic and General is hiring a Customer Sales Advisor in the Inbound department. You will be the first point of contact for existing customers, advising on Sky Protect policies while delivering exceptional service and achieving sales outcomes.

This permanent, full-time role offers a starting salary of £25,506 with an annual bonus of £4,600 (OTE). Shift patterns rotate over an 8am–8pm window; remote and hybrid options are available, with a mainland UK base.