Hybrid Contact Centre Sales Advisor – Earn + Bonuses

Sky UK; Livingston; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free Sky TV

Broadband discounts

Sky Glass

Mobile discounts

Cashback discounts

Retail discounts

Private healthcare

Dental care

Gym discounts

Cycle to work

Pension plan

Life Assurance

Long service awards

Onsite shuttle bus

Free parking

Canteen access

Job summary

Sky UK is hiring a Contact Centre Sales Advisor in Livingston. You’ll handle inbound calls from existing customers considering cancellation, listen to needs, and offer the best Sky package. The role is hybrid after training, with a 37.5-hour week and potential extra hours for peak demand.

Training is in-office, 9am–5pm, with no holidays during training. Starting 11th January 2027, salary £26,428 per annum plus incentives, with a pathway to additional earnings.

Qualifications

• Results-oriented with a strong enthusiasm for sales.
• Excellent listening and rapport-building skills.
• Ability to identify customer needs and present suitable packages.

Responsibilities

• Handle inbound calls from existing customers considering cancelling all or part of their Sky subscription.
• Build strong connections to understand needs and offer the most suitable package.
• Work in a target-based environment and achieve set goals.

Job description

Sky UK is hiring a Contact Centre Sales Advisor in Livingston. You’ll handle inbound calls from existing customers considering cancellation, listen to needs, and offer the best Sky package. The role is hybrid after training, with a 37.5-hour week and potential extra hours for peak demand.

Training is in-office, 9am–5pm, with no holidays during training. Starting 11th January 2027, salary £26,428 per annum plus incentives, with a pathway to additional earnings.