Sales Support Assistant

JR Personnel; Loughborough; On-site; GBP 22,500 - 27,500; Full time

Benefits offered by this job

In-house training

Self-development opportunities

Job summary

JR Personnel is seeking a Sales Support Assistant in Loughborough for a 6-month fixed term contract. The ideal candidate will have a strong background in administration and customer service, and must thrive in a fast-paced environment.

The role involves supporting application processing, ensuring excellent customer outcomes, and contributing to daily operations. Successful candidates should possess excellent communication skills, be organised, and demonstrate a proactive approach.

Qualifications

• Experience in administration and customer service.
• Ability to communicate effectively both verbally and in writing.
• Professionalism and enthusiasm in customer interactions.

Responsibilities

• Produce and package applications for submission.
• Provide updates and feedback to customers.
• Serve as the first point of contact for customer inquiries.
• Build relationships with clients and colleagues.

Skills

Excellent customer service skills

Good communication skills

Self-motivated

Organised

Team player

Job description

Role: Sales Support Assistant

Ref: T3477

Duration: Immediate start 6 months fixed term contract

Location: Loughborough

Salary: £25,000 per annum

Hours: 36.25 Monday to Friday

JR Personnel are an employment agency acting on behalf of a client who is looking for a proactive and organised individual to join the Sales Support Team on a 6-month fixed term contract. This role is ideal for a professional with a strong background in administration and customer service who thrives in a fast-paced environment and is passionate about delivering a high standard of service. You will support the processing of applications, ensuring excellent customer outcomes and contributing to efficient daily operations.

The Opportunity

This is an excellent opportunity to work in a long-established Loughborough based organisation who pride themselves on offering excellent customer service, teamwork and continually striving for improvement. The offer great in-house training and self-development as well.

Role profile

• Produce, prepare and package applications ready for submission to an internal department
• Take a proactive approach in updating customers and finding out progress feedback
• Professional first point of call for all customer initial registration and enquiries
• Excellent customer service skills across all channels
• Build relationships both with clients and colleagues
• Various other duties as and when required

Person profile

• Self-motivated and keen to improve and help a team from an admin, sales support and service levels
• Good communication skills, both written and verbal
• Experience of working in an environment with lots of telephone interaction
• Team player
• Organised, professional and enthusiastic

Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.