Inbound Sales Advisor

Brook Street; Brighton; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Uncapped commission

Fully paid training programme

Warm inbound leads

Monday to Friday work

Job summary

Brook Street in Brighton is seeking an Inbound Sales Advisor to join our expanding contact centre. This role involves speaking with customers who have already expressed interest in our products, no cold calling, and converting inquiries into sales.

You will work to individual and team targets while delivering excellent service. Full training and ongoing support are provided to help you succeed and grow within the company’s financial services division.

Qualifications

• Financial services experience isn't required. Full training and ongoing support will be provided.

Responsibilities

• Speak with customers who have already made an enquiry
• Understand customer needs and recommend suitable solutions
• Build rapport and develop strong customer relationships
• Explain products clearly and confidently
• Work towards individual and team sales targets
• Deliver an outstanding customer experience from start to finish
• Maintain accurate customer records

Job description

We're looking for ambitious individuals to join our growing Contact Centre team as an Inbound Sales Advisor. This is an exciting opportunity to build a career in financial services with a company that rewards success, invests in its people, and offers genuine progression opportunities.

About the Role

As an Inbound Sales Advisor, you'll be speaking with customers who have already expressed an interest in our products. No cold calling, just quality conversations and the opportunity to turn enquiries into sales.

Responsibilities

• Speak with customers who have already made an enquiry
• Understand customer needs and recommend suitable solutions
• Build rapport and develop strong customer relationships
• Explain products clearly and confidently
• Work towards individual and team sales targets
• Deliver an outstanding customer experience from start to finish
• Maintain accurate customer records

Qualifications

Financial services experience isn't required. Full training and ongoing support will be provided.

Required Skills

• Target-driven and motivated by commission
• Confident communicators with excellent listening skills
• Passionate about providing great customer service
• Resilient, positive and eager to learn
• Experienced in sales, telesales, retail sales or contact centre environments (preferred but not essential)

Preferred Skills

Experience in sales, telesales, retail sales or contact centre environments (preferred but not essential).

Pay range and compensation package

• Uncapped Commission (OTE £35,000+ in Year One)
• Monday to Friday working
• Warm inbound and outbound leads
• Fully paid training programme
• Ongoing coaching and development
• Supportive and friendly team environment
• Clear career progression opportunities

Equal Opportunity Statement

This is more than just a sales job. It's an opportunity to join a growing business where hard work is recognised, success is rewarded, and your earning potential is in your hands.