In-Store Vision & Hearing Advisor

M&S Opticians

Warrington

Hybrid

GBP 21,000 - 26,000

Full time

8 days ago
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Job summary

At M&S Opticians in Warrington, we are seeking an Optical Advisor to deliver high-quality eye and hearing care while promoting store offerings. You will assist patients in selecting eyewear, educate on care, and ensure a seamless in-store experience.

With a strong retail background, you will optimise sales opportunities, maintain customer records, manage stock, and provide outstanding service in a fast-paced environment. Optical or healthcare experience is welcome but not required.

Qualifications

  • Strong background in retail, customer service, or sales.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organisational abilities.
  • Ability to multitask and thrive in a fast-paced setting.
  • Commercial awareness and ability to maximise sales opportunities.
  • Previous optical or healthcare experience preferred but not required.

Responsibilities

  • Promote optical and hearing services within the store to drive appointments.
  • Maintain accurate customer records and manage stock levels.
  • Provide outstanding customer service and handle enquiries professionally.
  • Assist patients in selecting frames and lenses suited to their needs and lifestyle.
  • Perform basic adjustments and repairs.
  • Schedule and confirm patient appointments.
  • Support the fitting and dispensing of contact lenses.
  • Conduct preliminary pre-tests and measurements.
  • Work towards achieving store sales targets.
  • Support marketing initiatives and special events.

Skills

Retail background
Customer service
Communication skills
Organisation
Sales awareness

Job description

At M&S Opticians in Warrington, we are seeking an Optical Advisor to deliver high-quality eye and hearing care while promoting store offerings. You will assist patients in selecting eyewear, educate on care, and ensure a seamless in-store experience.

With a strong retail background, you will optimise sales opportunities, maintain customer records, manage stock, and provide outstanding service in a fast-paced environment. Optical or healthcare experience is welcome but not required.

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