In-Store Shift Leader: Flexible Scheduling & Team Coach

TESCO UK; Uckfield; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is seeking a Shift Lead to empower-store teams in a fast-paced retail environment. You will manage daily store operations, coordinate staffing, and deliver outstanding service to every customer.

The role emphasizes coaching colleagues, effective communication, and building an inclusive team culture while maintaining flexibility to meet business needs and customer expectations.

Qualifications

• Experience leading a store team in a fast-paced retail environment.
• Excellent customer service and problem-solving abilities.
• Strong communication and teamwork skills.
• Ability to adapt to changing store priorities and schedules.

Responsibilities

• Lead store team to deliver great in-store experiences.
• Oversee day-to-day store operations and shift coverage.
• Coach colleagues and provide feedback to raise service standards.
• Be the go-to person for day-to-day operational questions.
• Ensure inclusive, positive working relationships across the team.

Skills

Team leadership

Customer service

Effective communication

Retail operations

Job description

Tesco UK is seeking a Shift Lead to empower-store teams in a fast-paced retail environment. You will manage daily store operations, coordinate staffing, and deliver outstanding service to every customer.

The role emphasizes coaching colleagues, effective communication, and building an inclusive team culture while maintaining flexibility to meet business needs and customer expectations.