Store Shift Leader: Flexible Hours & Team Coach

Tesco Retail; Chester; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is hiring a Shift Lead to guide store teams and deliver a great customer experience. You'll lead across departments, coach colleagues, and respond to daily store challenges with a calm, inclusive approach.

You'll work within defined availability windows, be 18+, and support flexible working. This role emphasizes strong communication, leadership in the absence of management, and delivering service that aligns with Tesco's values and customer focus.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service and communication skills.
• Ability to adapt quickly and coach colleagues.

Responsibilities

• Lead the store team to deliver a great in-store experience.
• Be the go-to person for day-to-day operational queries.
• Foster inclusive relationships and motivate the team.
• Confidently cover the store in the manager's absence.

Skills

Team leadership

Customer service

Communication

Job description

Tesco is hiring a Shift Lead to guide store teams and deliver a great customer experience. You'll lead across departments, coach colleagues, and respond to daily store challenges with a calm, inclusive approach.

You'll work within defined availability windows, be 18+, and support flexible working. This role emphasizes strong communication, leadership in the absence of management, and delivering service that aligns with Tesco's values and customer focus.