In-Store Shift Lead: Flexible Hours & Service Excellence

Tesco; Gloucester; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead to supervise store operations and lead a team in delivering excellent customer service. You’ll coordinate daily tasks, support colleagues, and ensure standards are met even when the manager is away.

Starting pay is £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum of 16 hours per week. We welcome applicants over 18 who are ready to lead in a fast-paced retail environment.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and customer service skills.
• Be 18 or older to apply.
• Willingness to work varied shifts.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Coach colleagues and manage day-to-day queries.
• Maintain store standards in the Manager’s absence.
• Foster an inclusive, collaborative team.
• Adapt quickly to changing conditions and schedules.

Job description

Tesco is seeking a Shift Lead to supervise store operations and lead a team in delivering excellent customer service. You’ll coordinate daily tasks, support colleagues, and ensure standards are met even when the manager is away.

Starting pay is £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum of 16 hours per week. We welcome applicants over 18 who are ready to lead in a fast-paced retail environment.