Store Shift Leader: Lead, Coach & Serve Customers

Tesco; Cowdenbeath; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is hiring a Shift Lead to drive store operations and service excellence. You will lead a team across all store areas, coordinate tasks, and ensure a great customer experience during your shift.

Starting pay is £15.59 per hour, rising to £16.86 in eligible stores. We guarantee a minimum of 16 hours per week, with some locations offering more. You’ll be 18+, capable of quick decisions, and a strong communicator who inspires colleagues daily.

Qualifications

• Experience in team lead or management in fast-paced retail.
• Must be at least 18 years old.
• Clear communicator with an eye for delivering great service.

Responsibilities

• Leading the store team during shifts and coordinating daily operations.
• Ensuring outstanding customer service and smooth store performance.
• Building positive, inclusive relationships and supporting colleagues.

Job description

Tesco is hiring a Shift Lead to drive store operations and service excellence. You will lead a team across all store areas, coordinate tasks, and ensure a great customer experience during your shift.

Starting pay is £15.59 per hour, rising to £16.86 in eligible stores. We guarantee a minimum of 16 hours per week, with some locations offering more. You’ll be 18+, capable of quick decisions, and a strong communicator who inspires colleagues daily.