In-Store Shift Lead | Flexible Hours & Benefits

Tesco; St Leonards; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague discount

Wellbeing services

Life cover

Pension matching

Discounts & shares

Cycle-to-work

Uniform provided

Job summary

Tesco Shift Lead in the United Kingdom is a key frontline role, offering varied daily challenges and the opportunity to grow within a large retailer. You will oversee store operations, lead a team, and ensure excellent customer service while managing hours that suit both the business and your life.

The role starts with hourly pay from £15.59, rising to £16.86 in M25 stores, with a guaranteed minimum weekly hours.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Retail experience

Customer service

Communication

People management

Job description

Tesco Shift Lead in the United Kingdom is a key frontline role, offering varied daily challenges and the opportunity to grow within a large retailer. You will oversee store operations, lead a team, and ensure excellent customer service while managing hours that suit both the business and your life.

The role starts with hourly pay from £15.59, rising to £16.86 in M25 stores, with a guaranteed minimum weekly hours.