Retail Shift Leader: Flexible Hours, Inclusive Team

Tesco; Liverpool; On-site; GBP 22,000 - 23,000; Full time

Job summary

Tesco is hiring a Shift Lead to oversee in-store operations and lead a team across all store areas. You’ll manage daily tasks, coach colleagues, and ensure a high standard of service while maintaining a welcoming environment for customers.

The role offers a starting hourly rate of £15.59, rising to £16.86 in certain stores, with a minimum of 16 hours per week and shifts scheduled with advance notice. 18+ required to apply.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer-service focus with a passion for helping shoppers.
• Clear communicator who keeps the team informed across shifts.

Responsibilities

• Leading the team to deliver a great in-store experience for customers.
• Coordinating across store areas and with colleagues to handle daily queries.
• Building positive relationships to support team performance.
• Acting as the store lead in the Manager's absence and making flexible decisions.

Skills

Team leadership

Communication

Customer service

Adaptability

Job description

Tesco is hiring a Shift Lead to oversee in-store operations and lead a team across all store areas. You’ll manage daily tasks, coach colleagues, and ensure a high standard of service while maintaining a welcoming environment for customers.

The role offers a starting hourly rate of £15.59, rising to £16.86 in certain stores, with a minimum of 16 hours per week and shifts scheduled with advance notice. 18+ required to apply.