In-Store Optical Assistant - Customer Care & Training

Boots; Wolverhampton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Retirement Savings Plan

Discretionary bonus

Employee discounts

Career development opportunities

Enhanced parental leave pay

Flexible benefits

Counselling & support

Job summary

Boots Opticians in Wolverhampton is looking for an Optical Assistant to join our store team. You will be the first and last point of contact for customers, helping them find the right eyewear and services.

Based in-store, you will assist with eye tests pre-screening, dispense glasses and contact lenses, and handle aftercare including repairs and adjustments, while maintaining showroom standards. Join our industry-leading training programme and develop your knowledge through hands-on experience

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Willingness to learn

Job description

Boots Opticians in Wolverhampton is looking for an Optical Assistant to join our store team. You will be the first and last point of contact for customers, helping them find the right eyewear and services.

Based in-store, you will assist with eye tests pre-screening, dispense glasses and contact lenses, and handle aftercare including repairs and adjustments, while maintaining showroom standards. Join our industry-leading training programme and develop your knowledge through hands-on experience