Optical Assistant: Customer Care & Growth Path

The Boots Company PLC; United Kingdom; Remote; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Retirement plan

Bonus

Discounts

Career development

Leave pay

Flexible benefits

Counselling support

Job summary

The Boots Opticians in the United Kingdom is seeking an Optical Assistant to be the first and last point of contact for customers, helping them find the right eyewear and services.

Based in-store, you’ll report to the store manager, greet customers, assist with pre-screening, eye-tests where appropriate, dispensing, and aftercare while maintaining shop standards.

You’ll develop through our Step Into Optics training, with opportunities for career progression and a supportive team environment.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer service passion

Willingness to learn

Job description

The Boots Opticians in the United Kingdom is seeking an Optical Assistant to be the first and last point of contact for customers, helping them find the right eyewear and services.

Based in-store, you’ll report to the store manager, greet customers, assist with pre-screening, eye-tests where appropriate, dispensing, and aftercare while maintaining shop standards.

You’ll develop through our Step Into Optics training, with opportunities for career progression and a supportive team environment.