Optical Assistant: Customer-Focused Eye Care Specialist

Boots; Maidenhead; Hybride; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev.

Enhanced maternity/paternity/adoption?

Flexible benefits scheme

1-2-7 TELUS Health counselling

Résumé du poste

Boots Opticians in Maidenhead is seeking an Optical Assistant to be the first and last point of contact for customers. Based in store, you’ll build relationships, assist with eyewear selections, and support eye-care services from greeting customers to dispensing eyewear.

You'll participate in Boots’ Step Into Optics training, with on-the-job learning and workshops to develop your knowledge. The role includes service on glasses and contact lenses, aftercare, and store operations.

Qualifications

• Essential: passion for customer care.
• Desirable: experience in retail or clinical environment.

Responsabilités

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Connaissances

Customer care

Willingness to learn

Description du poste

Boots Opticians in Maidenhead is seeking an Optical Assistant to be the first and last point of contact for customers. Based in store, you’ll build relationships, assist with eyewear selections, and support eye-care services from greeting customers to dispensing eyewear.

You'll participate in Boots’ Step Into Optics training, with on-the-job learning and workshops to develop your knowledge. The role includes service on glasses and contact lenses, aftercare, and store operations.