In-Store Optical Assistant & Customer Care Champion

Boots UK; Hayle; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced parental leave benefits

Flexible benefits scheme

24/7 counselling through TELUS Health

Job summary

Boots Opticians in the United Kingdom is seeking an Optical Assistant to be the first and last point of contact for customers, supporting store operations on the shop floor.

You will greet customers, participate in eye-test pre-screening, help customers choose glasses and contact lenses, and assist with dispensing and aftercare.

Join our industry-leading training through the Step Into Optics programme to develop knowledge and career progression while enjoying a strong benefits package.

Qualifications

• Must have a passion for customer care and a willingness to learn and develop.

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Customer care

Learning orientation

Job description

Boots Opticians in the United Kingdom is seeking an Optical Assistant to be the first and last point of contact for customers, supporting store operations on the shop floor.

You will greet customers, participate in eye-test pre-screening, help customers choose glasses and contact lenses, and assist with dispensing and aftercare.

Join our industry-leading training through the Step Into Optics programme to develop knowledge and career progression while enjoying a strong benefits package.