Eyewear Consultant & Customer Care Specialist

Boots UK; St Andrews; Presencial; GBP 17.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonus

Employee discounts

Career development

Parental leave pay

Flexible benefits

Counselling support

Descripción de la vacante

Boots Opticians is recruiting a Retail Assistant to be the first and last point of contact for customers on the shop floor, helping them find the right eyewear and service. You will participate in Boots’ Step Into Optics training, combining workshop and on-the-job learning to build strong customer relationships.

You will be based in store, report to the store manager, and have opportunities to develop through the industry-leading training programme and career development options offered by Boots

Formación

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment.

Responsabilidades

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Conocimientos

Customer care

Desire to learn

Descripción del empleo

Boots Opticians is recruiting a Retail Assistant to be the first and last point of contact for customers on the shop floor, helping them find the right eyewear and service. You will participate in Boots’ Step Into Optics training, combining workshop and on-the-job learning to build strong customer relationships.

You will be based in store, report to the store manager, and have opportunities to develop through the industry-leading training programme and career development options offered by Boots