In-Store Customer Experience Specialist (Flexible Hours)

John Lewis Partnership; Exeter; On-site; GBP 18,000 - 24,000; Part time

Job summary

John Lewis Partnership is seeking a Customer Assistant for our Exeter area stores. You will deliver outstanding customer service across the shopping journey, ensuring great store standards and helpful, knowledgeable support to shoppers.

You'll work flexibly across the shop, including till and stock duties, with a focus on meeting customer needs and driving store performance while maintaining high standards of presentation and cleanliness.

Qualifications

• Basic IT literacy is required.
• Excellent communication skills are essential.
• Experience in customer-facing roles is helpful but not necessary.

Responsibilities

• Deliver engaging and inspirational customer service at every stage of the customer journey.
• Use product knowledge and sales training to drive sales and support the partnership's goals.
• Put customers at the heart of everything, understand needs and resolve queries.

Skills

Basic IT literacy

Strong communication skills

Job description

John Lewis Partnership is seeking a Customer Assistant for our Exeter area stores. You will deliver outstanding customer service across the shopping journey, ensuring great store standards and helpful, knowledgeable support to shoppers.

You'll work flexibly across the shop, including till and stock duties, with a focus on meeting customer needs and driving store performance while maintaining high standards of presentation and cleanliness.