Customer Experience Specialist - Flexible Hours

John Lewis Partnership; Manchester; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Employee ownership

Flexible working

Work-life balance

Job summary

John Lewis Partnership in Manchester is seeking a Customer Assistant to deliver outstanding customer service and showcase our in-store experiences that set us apart from competitors.

You will support shop standards, stock availability, and general cleanliness while helping customers with enquiries and purchases. Training is provided for a successful, friendly, and proactive team member.

Qualifications

• Experience in a customer-facing role is welcomed but not essential; training provided.

Responsibilities

• Deliver engaging and inspirational customer service at every stage of the journey.
• Use product knowledge and training to drive sales and increase profits for the Partnership.
• Put the customer at the heart of everything you do and resolve queries promptly.

Skills

Customer service

Communication skills

IT literacy

Merchandising

Product displays

Job description

John Lewis Partnership in Manchester is seeking a Customer Assistant to deliver outstanding customer service and showcase our in-store experiences that set us apart from competitors.

You will support shop standards, stock availability, and general cleanliness while helping customers with enquiries and purchases. Training is provided for a successful, friendly, and proactive team member.