Customer Assistant - Flexible Hours, Exceptional In-Store Service

John Lewis Partnership; Cheadle; On-site; GBP 18,000 - 24,000; Part time

Job summary

John Lewis Partnership is seeking a Customer Assistant to provide outstanding in-store service and help maintain high shop standards. You will engage with customers, use product knowledge to drive sales, and support with till operations and stock control in a busy retail environment.

Flexibility is required for varied full- and part-time shifts across seven days, including early starts, late finishes, evenings and weekends. Training and a supportive team culture are highlighted.

Qualifications

• Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday.
• Mercandising and product displays experience.

Responsibilities

• Delivering engaging and inspirational customer service at every stage of the customer journey.
• Using your product knowledge and sales training to drive sales and increase profits for the Partnership.
• Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have.
• Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks.
• Identifying areas of improvement and implementing solutions.
• Helping to protect our profits by supporting with accurate stock counts.
• Basic IT literacy.
• Strong communication skills.

Job description

John Lewis Partnership is seeking a Customer Assistant to provide outstanding in-store service and help maintain high shop standards. You will engage with customers, use product knowledge to drive sales, and support with till operations and stock control in a busy retail environment.

Flexibility is required for varied full- and part-time shifts across seven days, including early starts, late finishes, evenings and weekends. Training and a supportive team culture are highlighted.