Retail Customer Experience Assistant — Flexible Hours

JOHN LEWIS; Exeter; On-site; GBP 18,000 - 23,000; Full time

Job summary

John Lewis in Exeter is seeking a Customer Assistant to deliver outstanding service across the in-store experience, helping customers find products and resolve queries while upholding shop standards.

You will work flexibly across the shop, including tills and stock replenishment, and use your product knowledge to support sales and loyalty to the John Lewis brand.

No prior retail experience is required; full training will be provided to help you thrive in a fast-paced environment.

Qualifications

• Basic IT literacy.
• Strong communication skills.
• Experience in a customer-facing role is welcomed but not essential.
• Merchandising and product displays experience.

Responsibilities

• Deliver engaging and inspirational customer service at every stage of the customer journey.
• Using product knowledge and sales training to drive sales and increase profits for the Partnership.
• Putting the customer at the heart of everything you do and resolving queries.

Skills

Basic IT literacy

Strong communication

Job description

John Lewis in Exeter is seeking a Customer Assistant to deliver outstanding service across the in-store experience, helping customers find products and resolve queries while upholding shop standards.

You will work flexibly across the shop, including tills and stock replenishment, and use your product knowledge to support sales and loyalty to the John Lewis brand.

No prior retail experience is required; full training will be provided to help you thrive in a fast-paced environment.