Customer Experience Associate - Flexible Hours

John Lewis Partnership; High Wycombe; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

The John Lewis Partnership is hiring a Customer Assistant to deliver engaging, friendly service across the customer journey in-store. You’ll use product knowledge and training to drive sales, maintain high standards and support the wider team with till duties, stock replenishment and shop-keeping tasks.

Varied hours, including early starts and late finishes across seven days, with flexible working patterns.

Qualifications

• Basic IT literacy.
• Strong communication skills.

Responsibilities

• Delivering engaging and inspirational customer service at every stage of the customer journey.
• Using your product knowledge and sales training to drive sales and increase profits for the Partnership.
• Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have.

Skills

IT literacy

Communication skills

Job description

The John Lewis Partnership is hiring a Customer Assistant to deliver engaging, friendly service across the customer journey in-store. You’ll use product knowledge and training to drive sales, maintain high standards and support the wider team with till duties, stock replenishment and shop-keeping tasks.

Varied hours, including early starts and late finishes across seven days, with flexible working patterns.