Customer Experience Assistant - Flexible, Part-Time

John Lewis Partnership; Chichester; Hybrid; GBP 12,000 - 15,000; Part time

Job summary

John Lewis Partnership in the United Kingdom is seeking a Customer Assistant for one of our shops. You will deliver outstanding customer service, maintain high standards in displays, stock availability, and store cleanliness to reflect our brand dedication.

You will engage with customers and help them find what they need with a friendly, helpful approach. The role offers varied part-time hours across seven days, including early starts, evenings and weekends.

Qualifications

• Basic IT literacy.
• Strong communication skills.

Responsibilities

• Deliver engaging and inspirational customer service at every stage of the customer journey.
• Use product knowledge and sales training to drive sales and increase profits for the Partnership.
• Put the customer at the heart of everything you do, and resolve queries they may have.
• Work flexibly across the shop to support the wider team, including till support, stock replenishment, price ticketing and general shop-keeping tasks.
• Identify areas of improvement and implement solutions.
• Help protect profits by supporting with accurate stock counts.

Skills

Basic IT literacy

Strong communication

Customer facing experience

Job description

John Lewis Partnership in the United Kingdom is seeking a Customer Assistant for one of our shops. You will deliver outstanding customer service, maintain high standards in displays, stock availability, and store cleanliness to reflect our brand dedication.

You will engage with customers and help them find what they need with a friendly, helpful approach. The role offers varied part-time hours across seven days, including early starts, evenings and weekends.