In-Store Betting & Customer Service Expert

Betfred Group Holdings Limited; Sparkbrook; Remote; GBP 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive rate of pay

Pension contribution

Discretionary bonus schemes

Annual leave entitlement

Online GP 24/7

Employee wellbeing support

Enhanced Maternity & Paternity pay

Long service recognition

Wagestream pay-ahead option

Zusammenfassung

Betfred Group Holdings Limited in the UK is seeking an enthusiastic Assistant Sales Manager to join our retail team. You’ll help deliver a welcoming, high‑quality betting experience for customers, while upholding responsible gaming standards.

Key duties include processing bets, answering queries, promoting offers, and maintaining a well-presented shop. The role requires flexibility for evenings, weekends and holidays, and a strong customer‑focus with a passion for sports.

Qualifikationen

• Be 18+ and have the right to work in the UK.
• Outstanding customer service skills and the ability to engage all customers.
• Willingness to work evenings, weekends and public holidays.
• Interest in sports, betting and gaming is beneficial but not essential.

Aufgaben

• Process customers’ bets quickly and accurately.
• Respond to customer queries promptly with knowledge of products and promotions.
• Engage customers with expert knowledge of our betting services.
• Support promotional events throughout the sporting calendar.
• Maintain a well-presented shop environment and collaborate with the team.
• Handle cash transactions with care and adhere to Think 25 age checks.

Kenntnisse

Customer service

Cash handling

Team player

Flexibility

Jobbeschreibung

Betfred Group Holdings Limited in the UK is seeking an enthusiastic Assistant Sales Manager to join our retail team. You’ll help deliver a welcoming, high‑quality betting experience for customers, while upholding responsible gaming standards.

Key duties include processing bets, answering queries, promoting offers, and maintaining a well-presented shop. The role requires flexibility for evenings, weekends and holidays, and a strong customer‑focus with a passion for sports.