Retail Betting & Customer Experience Associate

Betfred Group Holdings Limited; Aldershot; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Benefits dieser Stelle

Competitive pay and pension

Discretionary bonus schemes

Annual leave

Online GP 24/7

Employee wellbeing support

Enhanced Maternity & Paternity pay

Long service recognition

Wagestream wage access

Zusammenfassung

Betfred Group Holdings Limited is seeking an enthusiastic Assistant Sales Manager to join our retail team. You'll help deliver a welcoming customer experience, assist in daily shop operations and ensure accurate cash handling.

You'll engage customers with product knowledge, support promotional events, and work evenings, weekends and holidays as part of our shift pattern. A passion for sports and responsible gambling will help you thrive in our busy shops.

Qualifikationen

• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.
• Outstanding customer service skills and the ability to engage all customers.
• A passion for sports, betting and gaming is beneficial but not essential.
• An eagerness to learn, develop and flourish within the Betfred family.

Aufgaben

• Processing customers’ bets in a timely and attentive manner.
• Attending to all customer queries quickly and knowledgeably.
• Engaging customers with expert knowledge of our products and promotions.
• Supporting key promotional events throughout the sporting calendar.
• Maintaining a well-presented environment which customers love to be a part of.
• Being a team player – collaboration is key to improving the customer experience.
• Handling cash transactions with the upmost care and accuracy.
• Following our Think 25 policy and adhering to our age verification processes.

Kenntnisse

Customer service

Cash handling

Team player

Sports enthusiasm

Ausbildung

Eligibility to work in the UK

Jobbeschreibung

Betfred Group Holdings Limited is seeking an enthusiastic Assistant Sales Manager to join our retail team. You'll help deliver a welcoming customer experience, assist in daily shop operations and ensure accurate cash handling.

You'll engage customers with product knowledge, support promotional events, and work evenings, weekends and holidays as part of our shift pattern. A passion for sports and responsible gambling will help you thrive in our busy shops.