In-Store Betting & Customer Experience Champion

Betfred Group Holdings Limited; Liverpool; Presencial; GBP 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Pension contribution

Bonus schemes

Annual leave

Online GP access

Employee wellbeing

Maternity & Paternity pay

Long service recognition

Wagestream access

Resumo da oferta

Betfred in the UK is seeking an Assistant Sales Manager to lead in our retail shop in Liverpool, delivering first-class customer service and promoting responsible betting. You’ll work evenings, weekends and holidays, manage cash, and help drive promotions with a supportive team in a vibrant retail environment.

Join Betfred to develop skills through structured training, progress to shop opening/closing, and contribute to safe, enjoyable customer experiences across our betting and gaming products.

Qualificações

• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.
• Outstanding customer service skills.
• A passion for sports, betting and gaming is beneficial but not essential.
• An eagerness to learn, develop and flourish within Betfred.

Responsabilidades

• Processing customers’ bets in a timely and attentive manner.
• Attending to all customer queries quickly and knowledgeably.
• Engaging customers with expert knowledge of our products and promotions.
• Supporting key promotional events throughout the sporting calendar.
• Maintaining a well-presented environment which customers love to be a part of.
• Being a team player – collaboration is key to improving the customer experience.
• Handling cash transactions with the utmost care and accuracy.
• Following our Think 25 policy and adhering to our age verification processes.

Conhecimentos

Customer service

Communication

Sales

Team player

Descrição da oferta de emprego

Betfred in the UK is seeking an Assistant Sales Manager to lead in our retail shop in Liverpool, delivering first-class customer service and promoting responsible betting. You’ll work evenings, weekends and holidays, manage cash, and help drive promotions with a supportive team in a vibrant retail environment.

Join Betfred to develop skills through structured training, progress to shop opening/closing, and contribute to safe, enjoyable customer experiences across our betting and gaming products.