Retail Betting & Customer Experience Champion

Betfred Group Holdings Limited; Long Eaton; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Pension contributions

Annual leave entitlement

Employee wellbeing support

Betfred employee discounts

Job summary

Betfred Group Holdings Limited in the UK is seeking an Assistant Sales Manager to lead in our retail shops. You will deliver excellent customer service, drive sales, and promote our sports betting and gaming products.

You will open and close the shop, support promotional events, manage cash, and work evenings, weekends and holidays to fit our trading calendar. A passion for sports and betting is a plus; training will be provided to help you grow within the Betfred family.

Qualifications

• Be 18+ and have the right to work in the UK.
• Outstanding customer service skills and the ability to engage all customers.
• An eagerness to learn, develop and flourish within the Betfred family.

Responsibilities

• Processing customers’ bets in a timely and attentive manner.
• Attending to all customer queries quickly and knowledgeably.
• Engaging customers with expert knowledge of our products and promotions
• Supporting key promotional events throughout the sporting calendar.
• Maintaining a well-presented environment which customers love to be a part of.
• Being a team player – collaboration is key to improving the customer experience.
• Handling cash transactions with the upmost care and accuracy.
• Following our Think 25 policy and adhering to our age verification processes.

Skills

Customer service

Flexible schedule

Job description

Betfred Group Holdings Limited in the UK is seeking an Assistant Sales Manager to lead in our retail shops. You will deliver excellent customer service, drive sales, and promote our sports betting and gaming products.

You will open and close the shop, support promotional events, manage cash, and work evenings, weekends and holidays to fit our trading calendar. A passion for sports and betting is a plus; training will be provided to help you grow within the Betfred family.