In-Store Bakery Team Lead — Flexible Shifts & Growth

Co-op Group; Greater London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail cooperative in Greater London is seeking a Customer Team Leader to provide exceptional service and lead a diverse team. In this part-time position, you will ensure operational excellence and contribute to team development while offering fantastic benefits including a pension scheme and discounts. Ideal candidates will possess strong people skills, organizational capabilities, and flexibility to manage varied shifts.

Benefits

Full, paid training

30% discount on Co-op products

Pension with up to 10% employer contributions

36 days holiday

Access to virtual healthcare services

Qualifications

• A genuine care for the needs of customers and members.
• The ability to balance leading and supporting your team.
• Desire to learn and grow leadership skills.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Develop your team's capabilities through coaching.
• Ensure store safety, legality, and operational readiness.
• Manage stock accuracy for great shopping experiences.
• Support store manager by deputising when needed.
• Lead introductions of new products and services.
• Build community relationships supporting local plans.

Skills

Great people skills

Strong organisational skills

Problem-solving skills

Ability to lead a team

Flexibility to work different shifts

Job description

A leading retail cooperative in Greater London is seeking a Customer Team Leader to provide exceptional service and lead a diverse team. In this part-time position, you will ensure operational excellence and contribute to team development while offering fantastic benefits including a pension scheme and discounts. Ideal candidates will possess strong people skills, organizational capabilities, and flexibility to manage varied shifts.