In-Room Dining Supervisor — Lead Service & Team Ops

Nomadhotel; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

50% Employee discount in F&B outlets

Pension Scheme

Complimentary family meal and quality,

Hotel discount

Birthday off (paid) after one year of

Great training and progression

Wagestream

£20 Uber ride when finishing after 1am

Job summary

NoMad London is seeking an In Room Dining Supervisor to lead the IRD team, manage daily workflows, and monitor service quality. You will coordinate tasks, review procedures, and ensure health and safety standards across shifts to maintain excellent guest experience.

Join a growing team with strong training and progression opportunities, plus attractive staff perks and hotel discounts across Hilton properties.

Responsibilities

• Assisting Managers in compiling staff rotas, dealing with leave requests and arranging cover when necessary
• Planning workloads, allocating tasks and monitoring progress of daily operations
• Arranging inventory and stock take monthly
• Briefing teams on new procedures, goals and news in collaboration with managers
• Maintaining health and safety standards
• Devising work schedules and implementing deadlines
• Ensuring that quality standards are upheld
• Assisting in conducting performance reviews by reporting performance to management
• Communicate with Kitchen team(s) to effectively create and evolve IRD operating procedures
• Be familiar with IRD opening/closing procedures including updating service notes
• Be familiar with IRD running procedures and flow of service

Job description

NoMad London is seeking an In Room Dining Supervisor to lead the IRD team, manage daily workflows, and monitor service quality. You will coordinate tasks, review procedures, and ensure health and safety standards across shifts to maintain excellent guest experience.

Join a growing team with strong training and progression opportunities, plus attractive staff perks and hotel discounts across Hilton properties.