In Room Dining Supervisor

Nomadhotel; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

50% Employee discount in F&B outlets

Pension Scheme

Complimentary family meal and quality,

Hotel discount

Birthday off (paid) after one year of

Great training and progression

Wagestream

£20 Uber ride when finishing after 1am

Job summary

NoMad London is seeking an In Room Dining Supervisor to lead the IRD team, manage daily workflows, and monitor service quality. You will coordinate tasks, review procedures, and ensure health and safety standards across shifts to maintain excellent guest experience.

Join a growing team with strong training and progression opportunities, plus attractive staff perks and hotel discounts across Hilton properties.

Responsibilities

• Assisting Managers in compiling staff rotas, dealing with leave requests and arranging cover when necessary
• Planning workloads, allocating tasks and monitoring progress of daily operations
• Arranging inventory and stock take monthly
• Briefing teams on new procedures, goals and news in collaboration with managers
• Maintaining health and safety standards
• Devising work schedules and implementing deadlines
• Ensuring that quality standards are upheld
• Assisting in conducting performance reviews by reporting performance to management
• Communicate with Kitchen team(s) to effectively create and evolve IRD operating procedures
• Be familiar with IRD opening/closing procedures including updating service notes
• Be familiar with IRD running procedures and flow of service

Job description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.

Welcome to NoMad London

OVERVIEW OF ROLE

The In Room Dining Supervisor (IRD) Supervisor is responsible for monitoring the workflow of their team by assigning tasks, supporting colleagues, monitoring results, and reporting to management. They contribute to the efficiency of the department by reviewing and constantly improving SOPs and setting attainable daily goals for their team.

WHAT WE OFFER

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Straight shifts (no splits)
• Paid break and annual leave
• Good work/life balance
• Hotel discount
• Hilton discount
• Your birthday off (paid) after one year of service
• Great hotel discounts in all Hilton properties
• Private Health Care
• Guest Experience Stay
• Wagestream
• £20 Uber ride when finishing after 1am.

Main Duties & Responsibilities

• Assisting Managers in compiling staff rotas, dealing with leave requests and arranging cover when necessary
• Planning workloads, allocating tasks and monitoring progress of daily operations
• Arranging inventory and stock take monthly
• Briefing teams on new procedures, goals and news in collaboration with managers
• Maintaining health and safety standards
• Devising work schedules and implementing deadlines
• Ensuring that quality standards are upheld
• Assisting in conducting performance reviews by reporting performance to management
• Communicate with Kitchen team(s) to effectively create and evolve IRD operating procedures
• Be familiar with IRD opening/closing procedures including updating service notes
• Be familiar with IRD running procedures and flow of service

Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.