In-Room Dining Attendant — Overnight Shifts

Auberge Resorts LLC; Greater London; Hybride; GBP 17 000 - 22 000; Plein temps

Résumé du poste

Cambridge House in Mayfair, London, is seeking an In-Room Dining Waiter to deliver refined, attentive service for in-room dining experiences. You will prepare and present orders, interact with guests with warmth, and collaborate with In-Room Dining, Culinary and House teams to uphold the highest standards while maintaining privacy and comfort.

You will demonstrate knowledge of menus and beverages, handle dietary requirements, and support the opening service culture with a proactive,

Qualifications

• Previous experience in In-Room Dining in a luxury hospitality environment, ideally with supervisory responsibility.
• Ability to support and motivate team members, leading by example and maintaining high standards during overnight service.
• Excellent organisational and communication skills, with the ability to remain composed and resourceful when priorities change.
• Sound understanding of food safety, hygiene, allergen management and responsible food handling.
• Confidence with POS systems, order management and service procedures, with a keen eye for accuracy.
• Willingness to work overnight shifts, including weekends and public holidays.
• Right to work in the United Kingdom.

Responsabilités

• Play an integral role in establishing the service culture of Cambridge House from its opening, delivering exceptional, personalised experiences that reflect the elegance and individuality of the property.
• Prepare trays, trolleys and in-room dining settings to the highest standards, taking pride in the small details that make each experience special.
• Deliver food and beverage orders to guest rooms with warmth and impeccable attention to presentation.
• Help create memorable first impressions and lasting guest relationships through intuitive and thoughtful service.
• Demonstrate a thorough knowledge of our menus, ingredients and beverages, confidently answering questions and offering recommendations tailored to individual preferences.
• Communicate guest requests, dietary requirements and allergies accurately, working with the wider Cambridge House team to ensure every order is delivered with care.
• Attend to guests throughout their dining experience, responding promptly and thoughtfully to additional requests while respecting their privacy and comfort.
• Maintain impeccable standards of cleanliness, food safety, hygiene and equipment care, while supporting the smooth running of the wider in-room dining operation.

Connaissances

In-Room Dining experience

Team leadership

Excellent communication

Food safety knowledge

POS systems

Overnight/late shifts

Outils

POS systems

Description du poste

Cambridge House in Mayfair, London, is seeking an In-Room Dining Waiter to deliver refined, attentive service for in-room dining experiences. You will prepare and present orders, interact with guests with warmth, and collaborate with In-Room Dining, Culinary and House teams to uphold the highest standards while maintaining privacy and comfort.

You will demonstrate knowledge of menus and beverages, handle dietary requirements, and support the opening service culture with a proactive,