Import Specialist

Alchemy Global Talent Solutions Ltd.; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing freight forwarding company is seeking an Import Specialist in Chelmsford. The role involves managing the import process, ensuring compliance, and maintaining client communication. Ideal candidates have at least 1 year of freight forwarding experience and strong customer service skills. This position offers a dynamic work environment.

Qualifications

• At least 1 years Freight Forwarding experience, multi-modal preferred.
• Some import and deep sea experience is essential.
• Ability to work in a fast paced environment.

Responsibilities

• Manage the import process from start to finish via road, ocean, and air.
• Handle all aspects of cargo dispatch and arrival.
• Maintain regular communication with clients.

Skills

Freight Forwarding

Customer Service

IT Skills

Tools

Freight Forwarding Software

Job description

Our client, a fast growing freight forwarder is looking to hire an Import Specialist to be based out of their office in Chelmsford, Essex.

Responsibilities:

• Manage the import process from start to finish via road, ocean, and air
• Handle all aspects of cargo dispatch and arrival, ensuring compliance by gathering and processing the necessary documentation
• Maintain regular communication with clients, providing timely updates throughout key stages of their shipment's journey
• Liaise with customs specialists to facilitate smooth clearance processes and generate accurate duty and VAT invoices in line with cargo requirements
• Negotiate transportation costs with haulage providers and arrange final delivery of goods in a timely and cost-efficient manner
• Input booking information into logistics systems, ensuring accuracy and completeness of shipment records and supporting files
• Create and issue financial documents including customer invoices and internal cost breakdowns for reporting and reconciliation
• Follow up on outstanding supplier invoices and resolve any billing discrepancies or queries

Requirements:

• At least 1 years Freight Forwarding experience, multi-modal preferred
• Some import and deep sea experience is essential
• Ability to work in a fast paced environment
• Excellent customer service skills required
• Strong IT skills, ideally with some freight forwarding software experience