Impactful Housing Register Officer – Interim (1 Day/Week)

Vivid Resourcing Ltd; Stratford-on-Avon; On-site; GBP 38,000 - 53,000; Part time

Job summary

Vivid Resourcing Ltd is recruiting a Housing Register Officer for our local authority client in Stratford-on-Avon. This interim role runs for 9 months with potential extension, working one day a week on site.

You will manage the housing register, assess applications and place applicants in the correct band under the allocations policy. You will handle applications from receipt to decision, liaise with applicants, partner organisations and colleagues, and ensure compliance with housing

Qualifications

• Experience in housing register/allocations role within local authority.
• Sound knowledge of allocations legislation and Housing Act 1996.
• Ability to assess applications and determine eligibility and priority.
• Experience managing a caseload and meeting deadlines.
• Strong communication with applicants and partners.
• Excellent organisation and attention to detail.
• Proficient with housing case management systems and MS Office.

Responsibilities

• Assess applications to the housing register in line with the council’s allocations policy and relevant legislation
• Verify applicant information, including identity, residency, income and housing circumstances
• Determine eligibility, housing need and banding, and issue clear, well-reasoned decision letters
• Review and update existing registrations, including changes of circumstance and annual reviews
• Respond to reviews and enquiries from applicants, councillors and partner agencies within agreed timescales
• Advise applicants on their housing options and the choice-based lettings process
• Liaise with housing associations, support services, health professionals and other agencies
• Support the allocation and nomination of properties where required
• Maintain accurate case records and meet service performance targets

Skills

Housing allocations knowledge

Communication skills

Organisation & attention to detail

Independent working

Deadline management

Tools

Housing case management systems

Microsoft Office

Job description

Vivid Resourcing Ltd is recruiting a Housing Register Officer for our local authority client in Stratford-on-Avon. This interim role runs for 9 months with potential extension, working one day a week on site.

You will manage the housing register, assess applications and place applicants in the correct band under the allocations policy. You will handle applications from receipt to decision, liaise with applicants, partner organisations and colleagues, and ensure compliance with housing