Temporary Social Housing & Homefinder Advisor

Civic Recruitment Limited; East Midlands; On-site; GBP 26,000 - 36,000; Full time

Job summary

Civic Recruitment Limited is recruiting for a Local Authority to administer the Social Housing Register and Homefinder Service from Derby. This two-month contract involves ensuring compliance with housing legislation, assessing applications, determining needs and priorities, and assisting applicants throughout their housing journey.

Responsibilities include eligibility checks, bidding on properties for vulnerable customers, guidance during the rehousing process, and maintaining records in

Qualifications

• Experience in social housing or homelessness services.
• Experience dealing with customers in person and by phone.
• Ability to handle sensitive information.
• GCSE English and Maths at grade C/4 or equivalent.
• Knowledge of housing allocations and homelessness legislation.
• Proficiency in Microsoft Office and housing management systems.

Responsibilities

• Register, update, and review applications for the Social Housing Register.
• Conduct eligibility and verification checks for housing applicants.
• Assess housing needs and assign priority according to the Housing Allocations Policy.
• Provide support and guidance to applicants throughout the rehousing process.
• Assist vulnerable applicants by placing bids on suitable properties.
• Maintain accurate records using housing and customer management systems.

Skills

Customer service

Housing advice

Crisis support

Handling sensitive information

Education

GCSE English and Maths (or equivalent)

Tools

Microsoft Office

Housing management systems

Job description

Civic Recruitment Limited is recruiting for a Local Authority to administer the Social Housing Register and Homefinder Service from Derby. This two-month contract involves ensuring compliance with housing legislation, assessing applications, determining needs and priorities, and assisting applicants throughout their housing journey.

Responsibilities include eligibility checks, bidding on properties for vulnerable customers, guidance during the rehousing process, and maintaining records in