Homefinder And Registration Advisor

ESSENTIAL EMPLOYMENT LTD; East Midlands; Vor Ort; GBP 17.000 - 24.000; Vollzeit

Zusammenfassung

ESSENTIAL EMPLOYMENT LTD in Derby is seeking a Homefinder and Registration Advisor on a temporary basis. The role involves administering the housing register and Homefinder service, assessing housing need, and verifying eligibility to allocate priority bands.

You will support applicants and housing partners through the rehousing process and assist vulnerable customers with bidding and move-on arrangements. The successful candidate will need strong administration, customer service and case

Qualifikationen

• Experience within housing allocations, homelessness, housing options, social housing, lettings or housing administration would be advantageous.

Aufgaben

• Administer and maintain the housing register and Homefinder service.
• Assess housing need and verify applicant eligibility.
• Award appropriate priority bands and support customers through rehousing process.
• Provide advice to applicants and guidance to housing partners and internal teams.
• Assist vulnerable customers with property bidding and move-on from temporary accommodation.
• Maintain accurate records and communicate effectively with customers from diverse backgrounds.

Kenntnisse

Housing allocations

Customer service

Case management

Administration

Record keeping

Jobbeschreibung

Homefinder And Registration Advisor needed in Derby

This is a temporary role and the rate is £14.57ph PAYE

The reference number is: RQ1798313

The successful candidate will be responsible for administering and maintaining the housing register and Homefinder service, ensuring applications for social housing are processed accurately and in line with relevant policies and statutory requirements. They will assess housing need, verify applicant eligibility, award appropriate priority bands, and support customers throughout the rehousing process.

Working closely with applicants, housing partners and internal teams, they will provide advice and guidance, assist vulnerable customers with property bidding, and help facilitate successful move-on from temporary accommodation. The role requires strong administration, customer service and case management skills, with the ability to manage a varied workload, maintain accurate records, and communicate effectively with customers from a wide range of backgrounds. Experience within housing allocations, homelessness, housing options, social housing, lettings or housing administration would be advantageous, alongside a commitment to delivering a fair, efficient and customer-focused service

Essential Employment is an Equal Opportunities Employer.