Housing Allocations & Advisory Officer

5 Star Recruitment; Ilford; On-site; GBP 29,000 - 45,000; Full time

Job summary

5 Star Recruitment is seeking a Housing Register Officer to assess applications for the housing register, determine waiting times, and register updates. The role involves advising on alternative housing options when ineligible and activating eligible applications.

The post supports vulnerable customers, with duties including medical assessments for housing preferences, and comprehensive housing options guidance.

Qualifications

• Knowledge of Housing Act 1996 and related homelessness legislation.
• Experience in housing allocations and welfare benefits awareness.
• Strong communication and customer-focused approach.

Responsibilities

• Complete assessments to join the housing register and determine waiting times.
• Assess eligibility and provide guidance on alternative housing options.
• Advertise void properties and allocate homes via shortlists.
• Interview applicants and verify circumstances for suitability.
• Maintain accurate records and compliance with policies.
• Provide advice on mobility schemes and homelessness strategies.

Job description

5 Star Recruitment is seeking a Housing Register Officer to assess applications for the housing register, determine waiting times, and register updates. The role involves advising on alternative housing options when ineligible and activating eligible applications.

The post supports vulnerable customers, with duties including medical assessments for housing preferences, and comprehensive housing options guidance.