Housing Register Officer

Vivid Resourcing; Stratford-on-Avon; Vor Ort; GBP 38.000 - 53.000; Teilzeit

Zusammenfassung

Vivid Resourcing Ltd is recruiting a Housing Register Officer for our local authority client in Stratford-on-Avon. This interim role runs for 9 months with potential extension, working one day a week on site.

You will manage the housing register, assess applications and place applicants in the correct band under the allocations policy. You will handle applications from receipt to decision, liaise with applicants, partner organisations and colleagues, and ensure compliance with housing

Qualifikationen

• Experience in housing register/allocations role within local authority.
• Sound knowledge of allocations legislation and Housing Act 1996.
• Ability to assess applications and determine eligibility and priority.
• Experience managing a caseload and meeting deadlines.
• Strong communication with applicants and partners.
• Excellent organisation and attention to detail.
• Proficient with housing case management systems and MS Office.

Aufgaben

• Assess applications to the housing register in line with the council’s allocations policy and relevant legislation
• Verify applicant information, including identity, residency, income and housing circumstances
• Determine eligibility, housing need and banding, and issue clear, well-reasoned decision letters
• Review and update existing registrations, including changes of circumstance and annual reviews
• Respond to reviews and enquiries from applicants, councillors and partner agencies within agreed timescales
• Advise applicants on their housing options and the choice-based lettings process
• Liaise with housing associations, support services, health professionals and other agencies
• Support the allocation and nomination of properties where required
• Maintain accurate case records and meet service performance targets

Kenntnisse

Housing allocations knowledge

Communication skills

Organisation & attention to detail

Independent working

Deadline management

Tools

Housing case management systems

Microsoft Office

Jobbeschreibung

Location: Stratford-on-Avon, United Kingdom
Contract: Interim
Duration: 9 months with extension
Working pattern: One day a week on site

About the role

Our client, a local authority, is looking for a Housing Register Officer to join their housing team on an interim basis for 9 months, with extension. The role involves managing the housing register, assessing applications and making sure people in housing need are placed in the right band under the council’s allocations policy.

You will deal with applications from first receipt through to assessment and decision, working with applicants, partner organisations and colleagues across the service. The position suits a housing professional who is comfortable working independently, prioritising a varied workload and explaining decisions clearly to applicants. The role requires one day a week on site.

The successful candidate will bring sound knowledge of allocations and housing legislation, good judgement and clear communication. This is a hands-on assignment where your experience will be put to work from the outset.

Main responsibilities

• Assess applications to the housing register in line with the council’s allocations policy and relevant legislation
• Verify applicant information, including identity, residency, income and housing circumstances
• Determine eligibility, housing need and banding, and issue clear, well-reasoned decision letters
• Review and update existing registrations, including changes of circumstance and annual reviews
• Respond to reviews and enquiries from applicants, councillors and partner agencies within agreed timescales
• Advise applicants on their housing options and the choice-based lettings process
• Liaise with housing associations, support services, health professionals and other agencies
• Support the allocation and nomination of properties where required
• Maintain accurate case records and meet service performance targets

Requirements

• Relevant experience in a housing register, allocations or housing options role, ideally within a local authority
• Sound knowledge of allocations legislation, including Part 6 of the Housing Act 1996
• Experience assessing applications and making decisions on eligibility and priority
• Experience managing a caseload and working to deadlines
• Strong communication skills, with the ability to handle sensitive and challenging conversations
• Good organisation and attention to detail
• Competence with housing case management systems and Microsoft Office
• The ability to attend the council’s offices in Stratford-on-Avon one day a week

The offer

• An interim role for 9 months with extension
• A rate of £33 per hour
• One day a week on site

If you are an experienced housing professional looking for an interim assignment in Stratford-on-Avon, this role offers a clear scope and a live workload.