Ilkley Lettings Operations Coordinator: Immediate Start

Marmion Ltd; Ilkley; Remote; GBP 32,000 - 39,000; Full time

Job summary

Marmion Ltd., based in Ilkley with occasional travel to Harrogate, seeks a Lettings Operations Coordinator to oversee day-to-day operational and administrative processes supporting the lettings function. You will coordinate from landlord instruction to letting, ensuring compliance, marketing and data accuracy across two offices.

The role involves managing on-boarding, property take-ons, and records in Alto, plus liaising with the lettings team to progress tenancies.

Qualifications

• Experience in residential lettings administration, coordination or operations.
• Strong attention to detail when handling documentation and records.
• Ability to manage multiple instructions and priorities across two offices.

Responsibilities

• Manage new landlord instructions and onboarding, including Terms of Business and compliance documentation.
• Coordinate property take-ons and launches, including photography and brochures.
• Maintain instruction tracker and bring properties to market promptly.
• Support lettings team with enquiries, viewings, offers and tenancy progression.
• Set up and maintain accurate landlord/property records in Alto, including rents and fees.

Skills

Residential lettings

Organisational skills

Attention to detail

Communication skills

IT literacy

Driving licence

Right to work in the UK

Tools

Alto CRM

Job description

Marmion Ltd., based in Ilkley with occasional travel to Harrogate, seeks a Lettings Operations Coordinator to oversee day-to-day operational and administrative processes supporting the lettings function. You will coordinate from landlord instruction to letting, ensuring compliance, marketing and data accuracy across two offices.

The role involves managing on-boarding, property take-ons, and records in Alto, plus liaising with the lettings team to progress tenancies.