Lettings Manager

TSA Surveying Ltd; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

TSA Surveying Ltd in Harrogate is seeking an experienced Lettings Manager to take ownership of a residential portfolio and build strong relationships with landlords and tenants.

You will manage the lettings process from instruction through tenancy, handle referencing, compliance, renewals, rent collection, and coordinate maintenance with contractors.

A full UK driving licence is required; you'll work in a busy environment, delivering proactive, compliant letting services.

Qualifications

• Experience in residential lettings or property management.
• Strong knowledge of lettings legislation and compliance.
• Excellent communication and customer service skills.
• Strong organisation and ability to manage a busy workload.
• Confident dealing with landlords, tenants and contractors.

Responsibilities

• Conducting market appraisals and advising landlords on pricing and marketing.
• Managing the lettings process from instruction through to tenancy commencement.
• Handling referencing, Right to Rent checks and tenancy documentation.
• Advising landlords on legislation, compliance and available services.
• Managing the ongoing tenancy and acting as the key contact for landlords and tenants.
• Coordinating maintenance, repairs and contractors.
• Carrying out property inspections and arranging follow-up works.
• Managing inventories, check-ins/check-outs and deposit deductions.
• Overseeing property compliance including gas, electrical, EPC, fire safety and alarms.
• Monitoring certificates and ensuring renewals are completed on time.
• Managing rent collection, arrears and debtor control alongside the Accounts team.
• Dealing with queries and resolving issues quickly and professionally.

Skills

Residential lettings experience

Lettings legislation knowledge

Communication skills

Organisation

Proactive solutions

Job description

Lettings Manager | Harrogate | £35,000+

I'm working with an established property business in Harrogate that is looking for an experienced Lettings Manager to join their team. This is a genuinely varied role covering both lettings management, ideal for someone who enjoys having ownership of their portfolio and building strong relationships with landlords and tenants.

The role will include:

• Conducting market appraisals and advising landlords on pricing and marketing
• Managing the lettings process from instruction through to tenancy commencement
• Handling referencing, Right to Rent checks and tenancy documentation
• Advising landlords on legislation, compliance and available services
• Managing the ongoing tenancy and acting as the key contact for landlords and tenants
• Coordinating maintenance, repairs and contractors
• Carrying out property inspections and arranging follow-up works
• Managing inventories, check-ins/check-outs and deposit deductions
• Overseeing property compliance including gas, electrical, EPC, fire safety and alarms
• Monitoring certificates and ensuring renewals are completed on time
• Managing rent collection, arrears and debtor control alongside the Accounts team
• Dealing with queries and resolving issues quickly and professionally

What they're looking for:

• Previous experience within residential lettings or property management
• Strong knowledge of lettings legislation and compliance
• Excellent communication and customer service skills
• Strong organisation and ability to manage a busy workload
• Confidence dealing with landlords, tenants and contractors
• A proactive, solutions-focused approach
• Full UK driving licence and access to a vehicle

Harrogate

£35,000+

If you're an experienced lettings/property professional looking for a role where you can take real ownership across both lettings and property management , I'd be keen to speak with you.